Privacy Policy for Gutter Geezer

1. Introduction

Gutter Geezer understands that your privacy is important to you and that you care about how your information is used, stored, and shared. This Privacy Policy explains how we, as a data controller and processor, collect, use, store, and share information obtained about you in accordance with UK data protection laws (UK GDPR).

This policy does not apply to third-party websites accessible through links on our site (e.g., social media or YouTube). We advise you to check their policies before providing data. This policy is effective from February 2026.

2. Information About Us

Gutter Geezer is a sole trader business based in West Yorkshire.

  • Address: New Mill, Holmfirth, HD9 1JH

  • Email: info@guttergeezer.co.uk

  • Telephone: 07753 201959

3. Information We May Collect About You

“Personal data” is any information that can identify you. We collect data directly from you when you engage our professional services, including:

  • Contact Details: Name, home address (for service delivery), email, and phone number.

  • Service History: Details of enquiries, quotes, and work completed.

  • Online Data: If you use our website, we may collect your IP address and location via cookies or log files to improve our online services.

4. How We Use the Information

We use your data to:

  • Provide quotes and perform gutter maintenance or repairs.

  • Communicate regarding appointments, billing, and enquiries.

  • Comply with legal obligations (such as tax and accounting).

  • Improve our services based on customer feedback or website analytics.

5. How and Where We Store Your Data

We retain data only as long as necessary to fulfil the purposes for which it was collected or to meet legal requirements (typically 6–7 years for financial records).

  • Security: We have put in place suitable physical, electronic, and managerial procedures to safeguard your data.

  • Transfers: While we aim to keep data within the UK/EEA, some third-party tools (like email providers) may store data internationally. We ensure these providers meet high security standards.

6. Your Rights

Under the UK GDPR, you have the right to:

  • Request a copy of the personal data we hold about you.

  • Correct inaccurate or incomplete information.

  • Request the erasure of your data (where applicable).

  • Object to our use of your information.

To exercise these rights, please contact us at info@guttergeezer.co.uk. You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO).

7. Cookies

Our website uses cookies to improve your browsing experience and track visitor patterns via tools like Google Analytics. These cookies do not identify you personally. You can adjust your browser settings to refuse cookies, though some website features may be affected.